Corporate Responsibility in the Marketplace

Lakehouse has been in the marketplace for more than two decades. During this time we have forged long term relationships with our customers and supply chain partners, enabling us to develop a collaborative approach. Without a doubt, the delivery of consistent high quality standards via our supply chain, and continued emphasis on outstanding customer focus has helped us to retain business.

By focusing on learning from projects, and measuring customer satisfaction, we can continue to improve both our service and the experiences of our customers. The introduction of a new customer relationship management process, and greater involvement from Board members and senior management, has brought real benefits for customers, and the continuous development of our resident liaison process has raised the level of satisfaction among end users. In 2010 Lakehouse was recognised with a London Excellence Award for Customer Focus.

To find out more about the high scores we are achieving on sites we have registered with the Considerate Constructor Scheme, see below.

Winner of 'Diversity Champion of the Year' at Building Awards 2011, 'Economic Regeneration' at the Lord Mayor's Dragon Awards 2011, and 'Contractor of the Year' at Building Awards 2010.

• Shirley Warren Primary School
• Epping Uplands School
• Lowther Primary School
• Ivy Chimneys School
• Kilmorie Primary School
• Equestrian Centre, Shooters Hill
• Downderry Primary School
• Coopersale and Theydon Garnon Primary School
• Harris Academy
• Kelvin Grove Primary School